Privacy Policy

Privacy Policy

In order to provide quality services, we collect from our customers the necessary information for the safe and effective conduct of their transactions, against which EUFRAIMIDIS.COM follows the terms of this section and the principles of personal data protection of Law 2016/619 G.K.P.D. (G.D.P.R.), as it applies today. EUFRAIMIDIS.COM always operates within the legal framework – retains the right to modify the terms of personal data protection after informing the users/visitors of this website.

What information do we collect and for what purposes?
When you place an order, in order to connect to the online store and receive a user identity (password), we ask you to fill in your full name, your email address, your home address, and your landline phone number. EUFRAIMIDIS.COM collects and uses the above information for:
– the support and completion needs of the transaction that customers wish to make with the Company and its Store Network (e.g. order confirmation, etc.).
– for commercial communication/sales promotion purposes (information about new products and services of EUFRAIMIDIS.COM offers, etc.) only if the customer has agreed to allow us to use their Personal Data for this purpose.
– for statistical and status purposes only regarding the customers and/or their purchases on EUFRAIMIDIS.COM only if the customer has agreed to allow us to use their Personal Data for this purpose.

Data recipients:
For information related to the purchase of goods and/or services through the online store: The store or stores of the EUFRAIMIDIS.COM Network that you choose to execute your order(s). EUFRAIMIDIS.COM may assign to a third cooperating business the provision of support services for the purpose of the company’s commercial communication with the customers of the online store. Whenever there is an assignment of support services to a third-party business, after your prior notification and consent, EUFRAIMIDIS.COM requires and binds such business to comply with the confidentiality principles that EUFRAIMIDIS.COM maintains regarding the personal data of its customers/users.

Disclosure of information to third parties
EUFRAIMIDIS.COM in no way discloses, sells, exchanges, assigns, leases, or otherwise makes available to third legal or natural persons the information entrusted to us. The only exception to this commitment is if there has been prior information of the customer and/or the customer has given his consent at the time of collecting his data, or/and disclosure of personal data is required by law and/or is necessary for the execution of the customer’s order through the physical store eufraimidis.com that he has selected, and/or for the fullest protection of EUFRAIMIDIS.COM and users from malicious actions of third parties, which endanger the security of the above.

Acceptance of terms and conditions for personal data
EUFRAIMIDIS.COM, in accordance with the provisions of the Personal Data Protection Act, provides users with the opportunity, when completing their personal details in the special electronic form, not to grant their consent for the processing of their personal data for sales promotion purposes.

Child protection

EUFRAIMIDIS.COM strictly follows clear policies for children.
a) The collection, use, and disclosure of their personal data and the data of their families by EUFRAIMIDIS.COM is only done after the explicit written consent of their guardians.
b) EUFRAIMIDIS.COM assures its customers that it has taken all necessary measures to ensure that the content of advertisements/advertising messages:
– Does not negatively affect children on a spiritual and moral level
– Does not give a misleading image of the quality, size, value, or performance of the advertised goods

How long do we keep your data?

The Personal Data of each customer is retained in the EUFRAIMIDIS.COM file for 5 years, for tax purposes according to Law 186/1992 Books and Records Code. If further retention of your personal data is necessary for the purposes determined by law, then we can keep your personal data further. For promotional purposes (newsletter), the Personal Data of each customer is kept in the EUFRAIMIDIS.COM file for 5 years unless the user decides to delete their information.

What are your rights?

We fulfill your rights regarding the protection of your personal data (GDPR).

You have the right to object to the processing of your personal data for direct marketing purposes.

You can exercise this right at any time of your choice.

If you object to the processing of your personal data for direct marketing purposes, then the law prohibits the processing of personal data for direct marketing purposes.

You have the right to access your personal data.

If you request confirmation of whether we are processing your personal data or not, then you have the right that obliges us to confirm whether we are processing your personal data or not.

Your right to receive confirmation from us that we are processing or not processing your personal data does not include anonymous data.

It includes personal data concerning you.

It does not include personal data that does not concern you.

It includes pseudonymous data that can be clearly linked to you.

We must provide you with access to your personal data if you request confirmation of whether we are processing your personal data or not.

We must provide you with a copy of your personal data if you request confirmation of whether we are processing your personal data or not.

If you request further copies of your personal data, then we may charge you a reasonable fee based on administrative expenses.

You have the right to information about the safeguards we have in place for transferring your personal data to a country outside the EU and the EEA.

You have the right to correct your personal data.

Your right to receive corrections for inaccurate personal data does not include anonymous data.

It includes personal data concerning you.

We must correct if we are processing your personal data and it is inaccurate, and you request the correction of your personal data.

You must complete your personal data if it is incomplete and you request to receive the completion of your personal data.

You have the right to provide us with a supplementary statement.

If your personal data is disclosed to a recipient, then we will communicate the rectification of your personal data to the recipient. If communicating the correction to the recipient is impossible or involves disproportionate effort, we will not notify the recipient of the correction.

You have the right to delete your personal data.

We must delete your personal data without undue delay if you request the deletion of your personal data and your personal data is not necessary for the purposes for which we process personal data.

We must delete your personal data without undue delay if you request the deletion of your personal data and withdraw your consent, on which we base the processing of your personal data, and there is no other legal basis for the processing of your personal data.

We must delete your personal data without undue delay if you request the deletion of your personal data and the processing of your personal data is unlawful.

We must delete your personal data without undue delay if you request the deletion of your personal data and your personal data is collected in relation to the offer of information society services.

We must communicate the deletion of your personal data to the recipients to whom we disclose the personal data (if any). If communicating the deletion to the recipient is impossible or involves disproportionate effort, we are not required to notify the recipient of the deletion.

 

You have the right to obtain from us the restriction of processing of your personal data.

Your right to obtain restrictions on the processing of your personal data does not include anonymous data. It includes personal data concerning you. It does not include personal data that does not concern you. It includes pseudonymous data that can be clearly linked to you.

We must restrict the processing of your personal data for a period in order to verify the accuracy of your personal data if you request the restriction of the processing of your personal data and dispute the accuracy of your personal data.

We must restrict the processing of your personal data if you request the restriction of the processing of your personal data and the processing of your personal data is unlawful and you oppose the deletion of your personal data.

We must restrict the processing of your personal data if you request the restriction of the processing of your personal data and we do not need your personal data for the purposes of our processing, and you require your personal data to establish a legal claim or you require your personal data to exercise a legal claim or you require your personal data to defend a legal claim.

We must restrict the processing of your personal data if you request the restriction of the processing of your personal data and you object to the processing of your personal data which are necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us and you object to the processing of your personal data which are necessary for the purposes of the legitimate interests pursued by us or by a third party pending verification whether the legitimate grounds of the processing override your objection.

If we disclose your personal data to a recipient, then we must inform the recipient of the restriction of the processing of your personal data.

If communicating the restriction to the recipient is impossible or involves disproportionate effort, then we are not required to notify the recipient of the restriction.

If we restrict the processing of your personal data, then we may store your personal data, process your personal data based on your consent, process your personal data for the establishment of a legal claim, process your personal data for the exercise of a legal claim, process your personal data for the defense of a legal claim, process your personal data for the protection of the rights of another natural or legal person, process your personal data for reasons of public interest of the Union or of a Member State. If you receive a restriction on the processing of your personal data, then we must inform you before lifting the restriction.

 

You have the right to complain.

You can submit a complaint to a supervisory authority during your usual residence in the EU and the EEA.

You can instruct an organization to submit a complaint on your behalf to a supervisory authority.

The supervisory authority must inform you of the progress and outcome of the complaint within a reasonable period.

You can seek legal remedies within the EU and the EEA against a data controller, processor, and supervisory authority.

You can instruct an organization to exercise your rights to legal remedies on your behalf.

You can instruct an organization to seek compensation for damages resulting from a breach of data protection law on your behalf.

You will be informed of changes to our policy.

If we make a change to our policy, we publish a new version of our policy.

How to contact us:

If you want to contact us regarding your Personal Data and its processing or deletion, please contact us via the Contact Us page, and the responsible person will contact you promptly.

Eufraimidis.com
Contact phone: 211 2138822

Transaction Security

Eufraimidis.com acknowledges the importance of the security of your Personal Data as well as your electronic transactions and takes all necessary measures with the most modern and advanced methods to ensure your maximum security.

All information related to your personal data and transactions is secure and confidential. The security of the eufraimidis.com electronic store is achieved through the following methods:

Customer Identification

The codes used to identify you are two: the Entry Code (username/email) and the personal secret code (password), which each time you enter them, provide you with secure access to your personal information.

You have the ability to change your Personal Security Secret Code (password) and your email address as often as you wish.

You are the only one who has access to your information through the above codes, and you are solely responsible for maintaining the confidentiality and hiding them from third parties.

In case of loss or leakage, you must notify us immediately; otherwise, the eufraimidis.com electronic store is not responsible for the use of the secret code by an unauthorized person.

For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily detectable codes (e.g., birthdate). We also recommend using not only letters and numbers but also symbols to create passwords.

Controlled Access (Firewall)

Access to eufraimidis.com systems is controlled by a firewall from Cloudflare™ service, which allows the use of certain services by clients/users while simultaneously prohibiting access to systems and databases with confidential information and information of the store.

Transaction Privacy

Compliance with privacy is considered self-evident. The same basic principles that govern classic transactions also apply to e-commerce. All information transmitted by the user/member to eufraimidis.com is confidential, and we have taken all necessary measures to use it only to the extent necessary within the framework of the services provided. Some of the measures taken are as follows:

The eufraimidis.com website does not disclose customer information and their transactions unless it has written authorization from you or if this is required by a court order or a decision of another public authority.

For your own security, you should handle all information provided through the service as confidential and private and should not disclose it to third parties.